Returns:

We do not offer returns.

We do offer exchanges on orders unopened/ un used within 2 weeks of order date.

Buyer can contact seller about any issues with an order. If order arrives damaged or the incorrect item was shipped to you please contact us and we will do our best to help fix the situation. All items are unique and colors may vary from dye lots, please keep this in mind when ordering. If you have any questions or concerns please reach out we would be glad to help!

Shipping:

If items are lost or stollen in the mail Eco Raw studio is not responsible for replacing or refund of purchase. All order will be shipped with tracking information to the address filled out at check out. If changes need to be made please let us know as soon as possible.

thank you!